Partial outage affecting some UniFi Servers

Incident Report for HostiFi

Resolved

Service has been restored to all servers. A host related issue at Vultr caused a limited set of instances in New Jersey to shut down (power off). Our support team rebooted each server one by one to fix the issue. No further interruptions are anticipated at this time.
Posted Sep 19, 2024 - 17:29 EDT

Update

Service has been restored to most servers.
Posted Sep 19, 2024 - 17:21 EDT

Update

We are continuing to investigate this issue.
Posted Sep 19, 2024 - 17:09 EDT

Investigating

We are currently experiencing a partial outage affecting some UniFi servers in our New Jersey location. Our team is investigating and we will have an update soon.
Posted Sep 19, 2024 - 17:09 EDT
This incident affected: Servers (UniFi).