All systems operational

Today

No incidents reported.

Past Incidents

December 2024

Issues with UISP servers booting upResolved
A patch has been applied to the affected servers and is being rolled out across all of UISP servers hosted by HostiFi. If you are experiencing any issues, please reach out to our support team.December 10, 2024 16:53 ESTIdentified
We have received server down reports related to UISP instances in general, not just those hosted by HostiFi. The issue prevents the UISP instance from booting up when restarted. This is due to a bug in the Geomagnetism library.
Currently, our developer Andrew is working on a patch and we hope Ubiquiti will also release a hotfix for UISP users who aren't using HostiFi.December 10, 2024 12:28 EST

September 2024

Partial outage affecting some UniFi ServersResolved
Service has been restored to all servers. A server related issue at our infrastructure provider Vultr caused a limited set of instances in New Jersey to power off. Our support team rebooted each VPS one by one to fix the issue. No further interruptions are anticipated at this time.September 19, 2024 17:29 EDTUpdate
Service has been restored to most servers.September 19, 2024 17:21 EDTInvestigating
We are currently experiencing a partial outage affecting some UniFi servers in our New Jersey location. Our team is investigating and we will have an update soon.September 19, 2024 17:09 EDT